DELIVERIES AND RETURNS
STANDARD DELIVERY POLICY
Next day delivery anywhere in Ireland provided orders are received by us before 15:00pm and we have the stock.
Please note that a few special furniture products require a slightly longer delivery time and you will be informed by e-mail of the alternative delivery date.
DELIVERY CHARGES
Dublin, Wicklow & Kildare
- Orders below €75 have a shipping charge of €9.50
- Orders above €75 have free shipping.
Outside Dublin, Wicklow & Kildare
- All orders have a shipping charge of €20
International shipping not available.
RETURNS
We will happily refund or exchange any item purchased from www.theannex.ie
We reserve the right to charge a returns handling fee
All goods must be unused, in a saleable condition and in their original packaging
Please notify us within 14 days should you wish to return any item(s) we have supplied. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount.
We will refund the card used to purchase the order.
Please note we cannot offer a refund if the above criteria is not met.
BACKORDERS
Any item that is out of stock when ordered will be placed on backorder; you will be notified by e-mail of the expected delivery date.
Should we receive no response from our e-mail we will assume that you wish to accept the goods on the date as specified.
If the delivery date is unacceptable please respond to our e-mail and we will cancel the backorder and refund the card used to purchase the order.
ORDER AMENDMENTS
Should you wish to amend or cancel an order, please notify us as soon as possible, particularly given that we endeavour to dispatch an order within two working days. Please get in touch with us on 01 2178066 or annex@bizquip.ie
If you have any queries relating to our deliveries and returns please get in touch and speak to our team on 01 2178066 or email us at annex@bizquip.ie